BC
Breven C

1 reviews | Active since May 2016

17 Mar 2020, 09:58

The Oakhurst run around

It has been such an uphill battle with Oakhurst Insurance Company to get my access refund which is due to me. In February it was confirmed that I would receive my refund within 30 days. 30 days + and still no refund. After multiple calls to the call center where I keep getting the run around I am still no closer to getting my refund. Why is it so hard to get my money back?

0
Replies (4)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply17 Mar 2020, 12:41
Official
Dear Breven

Thank you for contacting us.

We have referred your complaint to the relevant department who will contact you shortly

Regards

Oakhurst Resolutions Team
BC
Breven C's update18 Mar 2020, 15:18
Reviewer Update
Still no contact
Oakhurst Insurance Company
Oakhurst Insurance Company's reply18 Mar 2020, 18:45
Official
Good day Breven

We confirm that a consultant has been in touch with you both yesterday and today and the issue has been resolved.

We trust you find this in order

Regards

Oakhurst Resolutions Team
BC
Breven C's update19 Mar 2020, 18:07
Reviewer Update
Please don't lie! WHEN I WILL BE GETTING MY REFUND OAKHURST? Until that is confirmed my query is not resolved and I will continue to post on Hellopeter because it seems that is the only time I get a response from you people.