CP
Chantel P

1 reviews | Active since Aug 2018

02 Aug 2018, 15:23

Terrible Service

NO SERVICE AT ALL..... i have tried to log my claim since yesterday, but i cannot get thru. I have tried online but their system is scrambled. i have requested many call backs, but NOTHING.... after 5 years with Oakhurst and no claim before. this is the service i get!!!!!

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply02 Aug 2018, 17:10
Official

Dear Chantel

We apologise for the inconvenience caused.

We have referred your details to the relevant department to urgently assist. You will receive a call shortly from your claim handler.

We trust you find the above in order.

Please do not hesitate to contact our Resolutions Department for any further query regarding the matter.

Yours sincerely

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply03 Aug 2018, 09:37
Official

Dear Chantel

We confirm that the client (Miss. Wahl) was contacted this morning to assist with the claim registration.

We trust you find the above in order.

Please do not hesitate to contact our Resolutions Department for any further query regarding the matter.

Yours sincerely

Oakhurst Resolutions Team