1 reviews | Active since May 2016
Terrible Service
<p>Firstly they told me over a recorded line that any third party is allowed to drive my car based that I give permission, over the age of 18 and have a valid drivers license. Accident happened on the 12th Dec and I still dont know what is going on, My car has been at the panel beaters the entire festive season and its 2017 already I was promised a call today From Catherine but I had to call twice today and did not get through to her as she was busy, However I was told that the claim is still with the investogators? Please listen to your recordings and give me feedback ASAP!</p>
Dear Justine
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Justine
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Miss. Marais
We apologise for the inconvenience caused by the delay.
Your claim handler will be in contact with you shortly regarding the outcome of your claim.
Regarding the driver option:
We confirm that the driver option was discussed with you during the signup voice recording.
You were advised of what is required in order to ensure cover for any driver that may drive the insured vehicle.
We further confirm that same is stated in your Policy Schedule.
We trust you find this in order.
Yours sincerely
Oakhurst Resolutions Team
Dear Miss. Marais
We apologise for the inconvenience caused by the delay.
Your claim handler will be in contact with you shortly regarding the outcome of your claim.
Regarding the driver option:
We confirm that the driver option was discussed with you during the signup voice recording.
You were advised of what is required in order to ensure cover for any driver that may drive the insured vehicle.
We further confirm that same is stated in your Policy Schedule.
We trust you find this in order.
Yours sincerely
Oakhurst Resolutions Team