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Wandisa W

1 reviews | Active since Jul 2017

21 Jul 2017, 11:33

Such unprofessional and *********** service from Oakhurst.

<p>My mother has been paying Oakhurst Insurance for a while now. Recently we have been experiencing a problem with our car and lodged a claim with them, thereafter they told us to take it to the dealership to get a diagnosis of the problem, knowing very well the dealership company has to be paid for the diagnosis. Now they have come back to tell us that they are not paying to fix the problem or the diagnosis fee that they told us to go get. </p> <p>Which is utterly unacceptable and inconvenient. </p>

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply21 Jul 2017, 11:43
Official

Hi Wandisa

Please could you let us have your mother's full names, ID number and her policy number so that we can better investigate your complaint

Regards

Oakhurst Resolutions Team