DD
Davi D

1 reviews | Active since Apr 2011

26 Feb 2015, 20:20

Stop *****ing My Money!!!

I cancelled Oakhurst insurance due to their inability to deliver on the 24th of August 2014 but I noted that the debit order was still going through monthly for their Gold Membership. Since my debit order had already gone through my contract would have had to end in September. In October and subsequent months they still took money from my bank account regardless of the calls and emails notifying them to stop taking my money. As I am writing this they have just taken my R105 again <br> <br> This is theft and this insurance has ignored my instructions completely. Now I will be taking legal action.

0
Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply02 Mar 2015, 08:20
Official
Hello Davedata,

We sincerely apologize for the inconvenience this has caused you.

This matter was sent to the relevant department for urgent assistance. The Platinum cover policy has been cancelled and the relevant refund will be done.

Should you have any further queries regarding this matter you are more than welcome to contact Charney in the Resolutions department who will be glad to assist.

Kind regards,
The Oakhurst Team