HM
Hazel M
1 reviews | Active since Oct 2009
30 Jan 2015, 08:48
STOP DEBITING MONEY FROM MY ACCOUNT
I just got a notification now that R63.67 was debited from my account on the 26.01.2015 OAKHURST OSUP437743. Why is it so hard for you to cancel my policy and my name from your insurance company, how long will I have to fight you guys to cancel me from your books. I am no longer interested in Oakhurst please stop making my life difficult. I do not owe you anything, I want my R63.67 back as soon as possible, and hope this will never happen again.
Helpful (0)
Replies (1)0
Replies (1)Oakhurst Insurance Company's replyOfficial
02 Feb 2015, 16:26Hello munza,
Dear Miss. Mashiloane
We apologise for any inconvenience that this may have caused.
The matter was referred to the relevant department and they have advised that the policy has now been cancelled and a refund has been generated in your favour.
Please don't hesitate to contact Michael Tlou (from the resolutions department) should you have any further queries.
Kind regards
The Oakhurst Team
Dear Miss. Mashiloane
We apologise for any inconvenience that this may have caused.
The matter was referred to the relevant department and they have advised that the policy has now been cancelled and a refund has been generated in your favour.
Please don't hesitate to contact Michael Tlou (from the resolutions department) should you have any further queries.
Kind regards
The Oakhurst Team
Oakhurst Insurance Company's reply02 Feb 2015, 16:26
Official
Hello munza,
Dear Miss. Mashiloane
We apologise for any inconvenience that this may have caused.
The matter was referred to the relevant department and they have advised that the policy has now been cancelled and a refund has been generated in your favour.
Please don't hesitate to contact Michael Tlou (from the resolutions department) should you have any further queries.
Kind regards
The Oakhurst Team
Dear Miss. Mashiloane
We apologise for any inconvenience that this may have caused.
The matter was referred to the relevant department and they have advised that the policy has now been cancelled and a refund has been generated in your favour.
Please don't hesitate to contact Michael Tlou (from the resolutions department) should you have any further queries.
Kind regards
The Oakhurst Team
