So unprofessional

Item: Oakhurst Insurance Company
Rating: 1
Author: Khaya N

I'm so disappointed with this company,this lady Sonja De Buys said to Ziyanda Moletsane I'm annoying the hell out of her,what's that while we need help?

Let me quote her words "Ziyanda can you please speak with dealer coz he's annoying me"

How can you say that when someone is listening?

So damn unprofessional ,I wouldn't recommend this insurance to ma family and friends ,with the attitude they have ay nx

Helpful (0)

Replies (2)

Oakhurst Insurance Company's replyOfficial

10 Mar 2020, 13:17

Good day Khaya

Thank you for contacting us.

We apologise for this incident and assure you that we will look into the matter and provide feedback.

We trust you find this in order

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply10 Mar 2020, 13:17

Official

Khaya N's updateReviewer Update

15 Mar 2020, 11:24

Thank you very much,I've received a call from a branch manager Emse,she apologized on behalf of the company and her employee,I really appreciate of what she did ,that shows respect and responsibility.

I also wish I can upload the letter she sent me unfortunately there is no option.

Khaya N's update15 Mar 2020, 11:24

Reviewer Update