Smartbox - **********

I have been with this company for more than 2 years and my driving patern has been the same ever since. However my premiums has gone up by 60% between September - December 2017. Irrespective of my driving score improving and maintaining an average of above 80 score between Jan and September 2017. I was told my driving behavior is not improving hence the increase. This did not sound right and I reviewed the Smartbox report myself.

I was shocked to discover that the smart box was being manipulated. One of the findings is that I drove a single 6 km trip for 2 days subsequently giving me a low score and charging me higher monthly premiums.

I logged this call last week and Oakhurst still has not given me feedback as to how they planning on fixing this ********* behavior.

NB: Next platform is tweeter