SH
Silungile H
1 reviews | Active since Dec 2018
04 Jan 2019, 08:47
Simon Phage please assist with your *********** staff
I have been trying to get this company to pay shortfall for almost 2months now and they keep tossing me around like a ball being sent from one department to another. Last time i was dealing with yonela mntumni and Stephanie Gcuwa from therei was told to stop calling them then pam koloti was assigned to assist me and I guess that lady is also ***********. Simon Phage please do something about your staff.
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Oakhurst Insurance Company's replyOfficial
07 Jan 2019, 09:17Dear Silungile
We refer to your complaint posted on 04 January 2019, contents of which have been duly noted.
We confirm that you were given feedback regarding the outcome of your claim on 12 December 2018. You were, however, dissatisfied with the outcome and logged a complaint which was attended to by the Resolutions Department and a formal response was sent to your email address.
We trust you find the above in order.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding the matter.
Regards
Oakhurst Resolutions Team
We refer to your complaint posted on 04 January 2019, contents of which have been duly noted.
We confirm that you were given feedback regarding the outcome of your claim on 12 December 2018. You were, however, dissatisfied with the outcome and logged a complaint which was attended to by the Resolutions Department and a formal response was sent to your email address.
We trust you find the above in order.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding the matter.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply07 Jan 2019, 09:17
Official
Dear Silungile
We refer to your complaint posted on 04 January 2019, contents of which have been duly noted.
We confirm that you were given feedback regarding the outcome of your claim on 12 December 2018. You were, however, dissatisfied with the outcome and logged a complaint which was attended to by the Resolutions Department and a formal response was sent to your email address.
We trust you find the above in order.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding the matter.
Regards
Oakhurst Resolutions Team
We refer to your complaint posted on 04 January 2019, contents of which have been duly noted.
We confirm that you were given feedback regarding the outcome of your claim on 12 December 2018. You were, however, dissatisfied with the outcome and logged a complaint which was attended to by the Resolutions Department and a formal response was sent to your email address.
We trust you find the above in order.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding the matter.
Regards
Oakhurst Resolutions Team