Shocked!!!!

I took up a policy with Oakhurst on the 19th of October 2015 and terminated it the following day. Firstly I was told that the initial debit order payment cant be stop from running against my account. I understood that. I then conducted a reversal with my bank. Shelley Hercules Personal Portfolio Consultant <br> sent me confirmation of terminating my policy. My thoughts where this is it, too my surprise this morning my account gets debited twice by Oakhurst Insurance!!! For what I don't know. Why arte you debiting my account when I've cancelled my policy with you? I'm not happy at all as this affecting my credit profile. I now need to obtain a bank statement mind you its not for free to prove to Oakhurst that they have debited my account. Are you going to pay for these statements?