Settlement

April 29 was involved in an accident then I called the roadside assistance to tow my vehicle to the panel beaters associated with my insurance. Then quotes were made the claim was approved then I was happy that my vehicle will be repaired. The after two weeks I went to Renewit Malboro where the vehicle was kept for assessment I found the vehicle in the yard parked and it wasn't touched but I have been receiving emails that my vehicle has been dismantled to check if they are other damages but to my surprise both outside view glass mirrors were missing and my tracking company had called me that there is someone tempering with the battery checking if everything was ok. The Battery was not present ,the inside rear door handle was broken and the mouse Knob to control media on the dashboard was changed and also mag wheel caps were missing 4 of them. I asked the management about my missing items then they told me they will investigate so I said I will wait for their call then that's when they started to attend to my vehicle after I had gone there personally to ask them the duration of the repairs. Then a week later I got a call that my vehicle was has been written off by the assessor . I tried to understand why it was written off after the quote has been approved then there were a lot of issues there then i tried to bring another cheaper quote from the approved panel beater but still they never accepted my quote I was asked to bring the settlement letter from the bank since the vehicle is financed up to now the only thing I recieved is that part of the settlement will be paid then the rest will be my obligation my insurance is not settling the full amount needed by the bank. There was another option I was asked to bring a letter of consent from the bank that am repairing the vehicle on my own my insurance will give me some money but the bank told me that they don't get involved in such cases I should deal with my insurance.