SK
SIBUSISO K

1 reviews | Active since Feb 2016

08 Feb 2017, 15:30

Service is getting poor everyday.

<p>It is sad for me to write this about my insurence but i have no other, i have to say what's is in my heart.</p> <p>I'm am a client at this insurence company for over 5 years and i never had any problems when Lee-Ann was there and now there is someone else who is there handling my policy, you can call she wont answer, leave a message and she wont call back, you send an e-mail she wont respond. I'm frustrated as it is now i even think of switching to another insurence.</p>

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply08 Feb 2017, 16:49
Official

Dear sibusiso76

Kindly accept our sincerest apology for any inconvenience caused.

We confirm that your portfolio consultant was in contact with you earlier to address the queries that you had in relation to your policies. The resolutions office was also in contact with you to confirm that you were adequately assisted.

We hope that the above is in order.

Kind regards

Oakhurst Resolutions Team