1 reviews | Active since Sept 2017
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ABSOLUTELY DISGUSTING COMPANY!!!! I get told that my excess is higher than my claim, which is absolutely impossible. I took my car to two different companies, one charged me 40k and the other said that I will NOT get my car fixed under 10K even with 2nd hand parts. Oakhurst tells me that the claim from Dents and All is ONLY 11****!!! what bull!! one of my lights alone is 3K and two are busted, a bonnet and a bumper that needs to be replaced on a FIAT Punto 2014 model!!!!!! Secondly, I get told that my excess fees is over 16k! when this was sold to me I was told that my excess is 5 and a half K! Read the fine print, its 5 and a half 5 for every other thing extra, because Im under 30 I pay an extra 5.5**** couldnt they tell me this before hand, my excess was NEVER 5.5k PERIOD!!!!! and another extra 5.5k because there was no 3rd party involved. I phoned Dents and all, they told me they quoted over 17k, so the assessor decreased the claim!!!!!! ABSOLUTE ********!!!!!!!!
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
