TM
Tapiwanashe M
1 reviews | Active since Jul 2015
22 Nov 2019, 22:11
RUNAWAY AS FAST AS YOU CAN FROM OAKHURST!!!!
Unbelievable insurance company! I had an emergency and needed a Plumber on 27 Dec 2017, yes this happened in 2017. They organised a Plumber which was supposedly free to me for the first hour. Work was completed within the no cost timeframe. Believe it or not, l have just received a letter of demand from the Plumbers, 2 years down the line which were not paid by this insurance company. I do not recommend them to anyone.
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Replies (3)
Oakhurst Insurance Company's replyOfficial
25 Nov 2019, 09:29Good day
Thank you for contacting us.
Your compliant has been referred to a consultant who will contact you shortly.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
Your compliant has been referred to a consultant who will contact you shortly.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply25 Nov 2019, 09:29
Official
Good day
Thank you for contacting us.
Your compliant has been referred to a consultant who will contact you shortly.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
Your compliant has been referred to a consultant who will contact you shortly.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's replyOfficial
26 Nov 2019, 10:25Dear Tapiwanashe
We refer to your complaint dated 22 November 2019, contents of which have been noted.
We refer to your complaint dated 22 November 2019, contents of which have been noted.
We confirm that a payment was done on 23 March 2018 to the service provider that was assigned to do plumbing work at your residence. We have sent you proof of payment as confirmation of same. You may also present it to the service provider in response to the approach that was sent to you.
Our sincere apologies for any miscommunication, and inconvenience this may have caused.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply26 Nov 2019, 10:25
Official
Dear Tapiwanashe
We refer to your complaint dated 22 November 2019, contents of which have been noted.
We refer to your complaint dated 22 November 2019, contents of which have been noted.
We confirm that a payment was done on 23 March 2018 to the service provider that was assigned to do plumbing work at your residence. We have sent you proof of payment as confirmation of same. You may also present it to the service provider in response to the approach that was sent to you.
Our sincere apologies for any miscommunication, and inconvenience this may have caused.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team
TM
Tapiwanashe M's updateReviewer Update
27 Nov 2019, 10:10Hi There, l do confirm the POP and the error is on the side of the Plumbers. I do retract my above complaint. Thank you, guys!
TM
Tapiwanashe M's update27 Nov 2019, 10:10
Reviewer Update
Hi There, l do confirm the POP and the error is on the side of the Plumbers. I do retract my above complaint. Thank you, guys!