1 reviews | Active since Mar 2018
Run away from Oakhurst Insurance!!!
Still no help from Oakhurst since 4:30pm yesterday and it is 9:30 now. I am getting a call from the fitness center the technicians, Altech Netstar, who messed up my car that they can only help me after work because they are busy. This is really unbelievable. After messing with my car now they can't help me. I am sitting with a car that does not unlock for 2 days. The other lady called to say I must take the car to them, how do I do that if the car is not unlocking, how do I get inside, how do I drive it?
Dear Ms. Marabada,
We apologise that you were not assisted accordingly in your time of need.
The delay was due to our Fitment Centre that was already closed and no technicians were available for assistance at the specified time of day.
We confirm that your vehicle could not unlock due to battery problems. The fitment technician disconnected your unit and advised that your battery needs to be replaced. You advised that you will replace your old battery with a new one in order for the tracking unit to be reconnected.
We recommend that you replace your battery within the 14 day of inception of your policy and ensure that your Tracking Unit be fitted before 14 March 2018. Herewith details of the consultant you can call to arrange the fitment: Nadia Pillay, ***.
We trust the above is in order.
Oakhurst Resolutions Team
Dear Ms. Marabada,
We apologise that you were not assisted accordingly in your time of need.
The delay was due to our Fitment Centre that was already closed and no technicians were available for assistance at the specified time of day.
We confirm that your vehicle could not unlock due to battery problems. The fitment technician disconnected your unit and advised that your battery needs to be replaced. You advised that you will replace your old battery with a new one in order for the tracking unit to be reconnected.
We recommend that you replace your battery within the 14 day of inception of your policy and ensure that your Tracking Unit be fitted before 14 March 2018. Herewith details of the consultant you can call to arrange the fitment: Nadia Pillay, ***.
We trust the above is in order.
Oakhurst Resolutions Team