1 reviews | Active since Aug 2016
******* SERVICE!!!! ZERO DELIVERY!!!!!!
<p>I am so ****ed off by the service I received from Oakhurst insurance. My car had an oil leak so I contacted them before I took it in for repair at BMW, Oakhurst has been in contact with them they received all the necessary documentation they requested from BMW service history, quotation, etc. 4 days later I get a call from Oakhurst rejecting my claim without valid reasons. I mean according to my contract turbo assembly is covered for R10 000 and my car is leaking oil from the turbo pipes on the turbo assembly yet I am told that all the parts mentioned on the quotation from BMW are not covered, I am so ****en ****ed off because I have been paying platinum cover premiums for ****** past 8 months for nothing!!! What a ******* service from this ***** company!!!!!!</p>
Dear Nyakallo
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Nyakallo
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Nyakallo
This serves to confirm our telephonic conversation earlier which was to clarify the declination of your claim. According to your policy terms and conditions, the parts that are quoted on the quotation we received from Auto Bavaria, which caused the oil leak, are not listed as parts that are covered on your policy. The Turbo is but a component that would be entertained if same was the cause of the mechanical breakdown.
We trust we have clarified the declination of you claim and all is in order.
Regards,
Dear Nyakallo
This serves to confirm our telephonic conversation earlier which was to clarify the declination of your claim. According to your policy terms and conditions, the parts that are quoted on the quotation we received from Auto Bavaria, which caused the oil leak, are not listed as parts that are covered on your policy. The Turbo is but a component that would be entertained if same was the cause of the mechanical breakdown.
We trust we have clarified the declination of you claim and all is in order.
Regards,