BM
Barbara M
1 reviews | Active since Mar 2012
02 Nov 2015, 11:01
*******s!!!!!
Firstly my insurance premium was put up on the 1st October without my knowledge, no one sent me a heads up that they were putting it up to a ridiculous amount which I can not afford. I then emailed and told her I want to cancel, I emailed her a few days later telling her again I am cancelling...so what do they do....take off money on the 31st October again...after I have cancelled my insurance. She has not contacted me since cancelling and after I have sent 2 emails asking why money was debited I have still not got a reply!!! Stay away from this insurance!!! I WANT MY MONEY BACK!!!!
Helpful (0)
Replies (1)0
Replies (1)
Oakhurst Insurance Company's replyOfficial
02 Nov 2015, 14:59Hello BMIT,
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly note that we are currently investigating this matter and shall revert to your personal email in due course.
Kind Regards
Oakhurst Resolutions Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly note that we are currently investigating this matter and shall revert to your personal email in due course.
Kind Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply02 Nov 2015, 14:59
Official
Hello BMIT,
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly note that we are currently investigating this matter and shall revert to your personal email in due course.
Kind Regards
Oakhurst Resolutions Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly note that we are currently investigating this matter and shall revert to your personal email in due course.
Kind Regards
Oakhurst Resolutions Team