RD
Romelia D

1 reviews | Active since Oct 2016

14 Nov 2016, 11:36

Ridiculous

<p>so on Friday o get a call from them saying my car is ready I tell the lady no let's pick up on Monday! </p> <p>Today the place tells me Wednesday/ Thursday </p> <p>how inconvient!</p> <p>i want my car today! 0r pay for a car for me!!!!</p>

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply14 Nov 2016, 11:48
Official

Dear Romelia

Thank you for getting in touch with us.

We will investigate your complaint and get back to you soonest.

Kind regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply15 Nov 2016, 15:06
Official

Dear Romelia

We always strive to give our customers excellent service and apologise for any inconvenience that you experienced.

We confirm that as per a conversation between you and Liandri, your car will be ready by latest Thursday (17 November 2016).

Further, a courtesy car has been arranged for you in the interim.

We trust you find this in order.

Kind regards

Oakhurst Resolutions Team