TP
Theresa P

1 reviews | Active since Nov 2013

31 Oct 2017, 11:13

Quotes and Billing

Been with Oakhurst for a while. Requested quote for new vehicle, within a week the quote went up - no telephone contact to say why or what happened and until now they cannot give me a good reason as to why this increased in a week. Before the quote changed I cancelled my cover on my old vehicle and agreed to the cover at the original price for my new vehicle. A debit was then put through for my new vehicle plus the vehicle I had just cancelled. They DO NOT CARE !!!

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Replies (3)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply31 Oct 2017, 11:28
Official

Dear Theresa

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply06 Nov 2017, 15:58
Official

Dear Theresa

Kindly accept our apologies for the inconvenience that this caused. We confirm that the matter was rectified with the relevant consultant.

Kind regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply06 Nov 2017, 15:58
Official

Dear Theresa

Kindly accept our apologies for the inconvenience that this caused. We confirm that the matter was rectified with the relevant consultant.

Kind regards

Oakhurst Resolutions Team