SN
Schalk N
1 reviews | Active since Dec 2014
10 Dec 2015, 15:10
**Premium increase after 2 months**
I keep emailing Oakhurst and they do not respond. This is not the first time either that I am experiencing problems with them either. How can you just increase my premium without letting me know? I have only been with you guys for 2 months.
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Oakhurst Insurance Company's replyOfficial
14 Dec 2015, 11:34Hello Skalla2255,
We reviewed your query and it appears that the reason for the increase in your monthly premium is because we did not receive a copy of your No claims Bonus from your previous insurance company. According to the notes on our system we have requested it from you but have not received it to date. We requested your personal portfolio consultant to give you a call in order to request the No claims Bonus letter from you, the increase will not be effective as soon as the proof of No Claims Bonus is received by us.
Kindly accept our sincerest apology for any inconvenience caused.
Kind Regards
The Oakhurst Team
We reviewed your query and it appears that the reason for the increase in your monthly premium is because we did not receive a copy of your No claims Bonus from your previous insurance company. According to the notes on our system we have requested it from you but have not received it to date. We requested your personal portfolio consultant to give you a call in order to request the No claims Bonus letter from you, the increase will not be effective as soon as the proof of No Claims Bonus is received by us.
Kindly accept our sincerest apology for any inconvenience caused.
Kind Regards
The Oakhurst Team
Oakhurst Insurance Company's reply14 Dec 2015, 11:34
Official
Hello Skalla2255,
We reviewed your query and it appears that the reason for the increase in your monthly premium is because we did not receive a copy of your No claims Bonus from your previous insurance company. According to the notes on our system we have requested it from you but have not received it to date. We requested your personal portfolio consultant to give you a call in order to request the No claims Bonus letter from you, the increase will not be effective as soon as the proof of No Claims Bonus is received by us.
Kindly accept our sincerest apology for any inconvenience caused.
Kind Regards
The Oakhurst Team
We reviewed your query and it appears that the reason for the increase in your monthly premium is because we did not receive a copy of your No claims Bonus from your previous insurance company. According to the notes on our system we have requested it from you but have not received it to date. We requested your personal portfolio consultant to give you a call in order to request the No claims Bonus letter from you, the increase will not be effective as soon as the proof of No Claims Bonus is received by us.
Kindly accept our sincerest apology for any inconvenience caused.
Kind Regards
The Oakhurst Team