Poor Service - No Feedback - On hold for several minutes without end - discount discrepancies on Ultimate Driver Discount

<p>On the 3rd of November 2016 I queried how they calculate the Ultimate Driver Dicsount, as I picked up inconsistencies when schecking my score on Oakhurst Telematics. The Scores are similar for some of the months but yet the driver discount between these months are either 14% or 7% with scores on Telematics in high 80's out of 100. The manager was supposedly going to contact me with clarity, but upto now, nothing!</p>