1 reviews | Active since Jan 2016
POOR SERVICE AND UNCOURTEOUS
Oakhurst refused my claim in a very strange way. they sent me to their panel beater for a quote but they claim that they assessed the incident and they managed to get themselves a lower quote which was close to the excess. I believe they did this in order to avoid paying for the claim.<br> how could their quote be almost R7000 lesser than mine, yet from the same panel beater.<br> Oakhurst really never cared about me as a paying client. I was also shocked to see how much they did not care, even when I cancelled the policy they did not bother to find out why.<br> I can not wait to hear what the Ombudsman has to say. and never would I recommend Oakhurst to my worst enemy.<br> I am so glad I learnt very early the empty promises they had when they were selling their lousy insurance. Oakhurst is equivalent to DISGRACE! ABSOLUTE DISGRACE!
We are very sorry to hear of your bad experience.
We will look into this as a matter of urgency and get back to you shortly.
Kind regards
The Oakhurst Resolutions Team
We are very sorry to hear of your bad experience.
We will look into this as a matter of urgency and get back to you shortly.
Kind regards
The Oakhurst Resolutions Team
