AB
Annette B
1 reviews | Active since Sept 2013
31 Jan 2020, 09:30
Poor service and Rude consultants.
Poor service and Rude consultants. That is what Oakhurst insurance is about. We submitted a claim for theft from our property and because is not a VIOLENT ENTRY our claim was declined, so my family needs to be in danger for my insurance to honour the claim. I think i have spoken to ever Claims Administrator and each one has different story.
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Replies (2)
Oakhurst Insurance Company's replyOfficial
31 Jan 2020, 10:43Good day Annette
Your complaint has already been allocated to a Resolutions Consultant who contacted you this morning.
He will investigate your complaint and revert within the given time frame.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Your complaint has already been allocated to a Resolutions Consultant who contacted you this morning.
He will investigate your complaint and revert within the given time frame.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply31 Jan 2020, 10:43
Official
Good day Annette
Your complaint has already been allocated to a Resolutions Consultant who contacted you this morning.
He will investigate your complaint and revert within the given time frame.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Your complaint has already been allocated to a Resolutions Consultant who contacted you this morning.
He will investigate your complaint and revert within the given time frame.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
AB
Annette B's updateReviewer Update
31 Jan 2020, 15:10Yes he did contact me, but people needs to know of your poor service delivery.
AB
Annette B's update31 Jan 2020, 15:10
Reviewer Update
Yes he did contact me, but people needs to know of your poor service delivery.