Poor service

<p>I have 3 cars insured by Oakhurst. </p> <p>They requested that trackers are fitted which I pay for. Since 21 July 2016 there has been a fault with 2 units. I've constantly contacting a consultant Kaajal, who is excellent, she is not getting the support from the tracking department to address and solve this problem 100%. They have replaced 2 units in my cars which was not the problem. They fitted a new unit to one of the cars that was not even faulty . The other car is still faulty. The 3rd car was not even touch as they said it would come right after an update. Well it hasn't. I can't monitor the trip reports of my cars. This is not acceptable. </p>