Poor attitude and no assistance

My wife was rear ended by one of Oaksure's clients. The client was clearly at fault as my wife had stopped at a traffic circle to allow traffic to flow from the right. <br> <br> I attempted to put a 3rd party claim in with Oaksure. I managed to get a claim number, but the amount of red tape and waiting time was ludicrous. I would need to wait a long period of time and maybe they would pay out my 3rd party claim, risking me falling outside the window to claim from my own insurer. <br> <br> Insurance companies are there to serve the cliients, and their clients are paying for 3rd party cover. <br> <br> I would avoid this company at all costs. My insurer had my claim approved the day after lodging.