KW
Kelly W

1 reviews | Active since Dec 2016

21 Dec 2017, 18:48

Oakurst

I find it shocking that this Insurance Company never really assists. They take days to actually lodge your claim.When you actually have a claim they inform you that you are not covered.

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply22 Dec 2017, 09:16
Official

Dear Kelly

Thank you for contacting Oakhurst Insurance

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Insurance Company
Oakhurst Insurance Company's reply22 Jan 2018, 11:56
Official

Dear Kelly

We apologise for the inconvenience caused.

We confirm that Oakhurst made several attempts to contact you with regard to your claims, without avail.

We also confirm that your one claim was authorised, and that our claims department still awaits documents from you on the other claim.

Kind regards

Oakhurst Resolutions Team