1 reviews | Active since Oct 2018
Oakhurst the gift that keeps on giving!
This morning I had a light come on in my car warning me that a car light is not working. Upon inspection again its the Front right daylight that is not working. This job was only properly completed in June so surely this has to be under warranty (I am talking about when I was finally happy with the work) The left light is the original car light and that hasn't given me an mm of trouble in 6.5 years however your light has gone bust in 8 months. The part that you replaced it with is not a genuine VW part as were many of the parts you put on my car. A lot of the parts you put on my car were inferior which is why I kept sending my car back. Now one of your consultants pointed out to me that your role as insurance is to put me in the same position I was in before the accident. Before the accident, I had a genuine VW light that worked and after you have put in this clearly inferior part in I cannot say I am in the same position. I am going to be left picking up the pieces when the rest of the light packs in because as we can see it is already inferior. My question is how are we going to resolve this. This is not the panel beaters fault as you supp**** them with the parts to be fitted to my car. I am not happy with this and I would like us to resolve this ASAP.
This is on top of the fact that my car was only completely fixed in June despite the accident happening on the 16th of December 2019. (Which is a whole other story which I thought I was done with however now I see I need to pursue even harder)
I look forward to your sarcastic response (as is the usual). Once again poor service but you will happily take my money every month
