WS
Werner S

1 reviews | Active since Oct 2017

18 May 2020, 13:14

Oakhurst Should Circus

You have until today to get my window fixed. I was phoned last week by PG Glass arranging the appointment for today. I phoned them back asking if we can make it earlier they said no today. I made arrangements from work to get there today. I phoebes then this morning to confirm, they confirm. I drive 33 km to get there before time, I wait they come back and tell me they send the window back. Sorry. I do t care what Dotsure has to do, I want my window fixed today you have untill 17:00 today. If not I will show you. Trust me. Get your CEO to contact me. I will not be using PG Glass as well you get someone professional today.

I get phoned by a Manager from Dotsure, I get given the following options, use PG glass or we pay you out, making it my problem, yet every month I pay my premium. Yet PG Glass send my window back after confirming the appointment 3 times. What a Joke what a circus.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply18 May 2020, 15:23
Official
Good day Werner
Thank you for contacting us.

We have referred your complaint to the relevant department who will contact you shortly.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team