OAKHURST ******* INSURANCE

<p>I have been a customer of Oakhurst for over 2 years now and have had no issues</p> <p>that was until I had to claim from them for an accident caused by a negligent motorbike driver.</p> <p>It happened on Sunday, 18th December 2016 at 12:55pm. Knowing that I needed a case number my first instinct was to drive off to the nearest police station with the guilty party following me.</p> <p>Proceeding onto to Monday morning I immediately emailed the party assigned by Oakhurst to assist me but was instead assisted by another. I think I acted quite fast as the same day I went to the panel beater for quotations. Now up until that point I was pretty sure Oakhurst will get the guilty party to take responsibility for his negligence but was instead advised that I would need to pay R15 000 before they will assist me. Now I have previously had a run in with Oakhurst regarding access and have asked them to please assist me with paying lower access as I already pay almost R700 monthly premium which I am sure had I saved up would have had the amount to fix my insured accident wrecked car.</p> <p>Upon hearing this I asked that Oakhurst supply me with their Assessors Report which I was denied by Catherine Jafta and only after calling with emails preceding to Portia Mdlalose to supply me these. I then decided to take matters further and put in an official complaint. I was however refused this although under the CPA they have to.</p> <p><br />I refuse to pay the access as this is unreasonable and all oakhurst ever do is ripp people off.</p> <p> </p> <p>C Julius</p>