1 reviews | Active since Feb 2018
Oakhurst is *********** not willing to assist at all.
I am having tyre's and mags Rims insured with Oakhurst that i nearly forgot about it as the premium is R96.00 i had a double puncture three weeks ago as i was in a harry i bought tyres from tyres shop Pick a tyres and install them immediately i then later after i realized that i have them insured with Oakhurst now they want picture of old tryes that retailer took when i exchange tyres of which i dont have i went back to the retailer after few days the tyres weher no wher to found as they sell them to street vendors as wells i gave them the proof of purchase the say they wont pay me for those lost tyres how is that on earth happening i was paying my premium .
Dear Lebogang
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Lebogang
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Lebogang
We confirm that you have logged a claim against a Roadwise Tyre & Rim Policy Extension for damage to your tyres, that you have already replaced.
According to the terms and conditions of your policy, you need to provide the insurer with the thread measurements for the tyres that you replaced so that the settlement of your claim can be quantified accordingly.
Trust the above is in order.
Oakhurst Resolutions Team
Dear Lebogang
We confirm that you have logged a claim against a Roadwise Tyre & Rim Policy Extension for damage to your tyres, that you have already replaced.
According to the terms and conditions of your policy, you need to provide the insurer with the thread measurements for the tyres that you replaced so that the settlement of your claim can be quantified accordingly.
Trust the above is in order.
Oakhurst Resolutions Team