OAKHURST INSURANCE_WORST INSURANCE COMPANY!!!!!

** TERRIBLE INSURANCE COMPANY** DO NOT USE THEM FOR ANYTHING!!!!!!! I have logged a claim through Dotsure to settle a vet bill. First of all they logged the incorrect information, as to what was stated on the claim form, editting it as they please. Secondly they had complete wrong information as to when my policy started, and therefor rejected the claim. After alot of difficulty, and having the staff and CEO of Dotsure step in to take over the matter the claim was settled in full. Two days after the claim was settled a get an email, telling me they will investigate the complaint logged against their company and it will take them 14 working days. I get a phonecall this morning from Jaylin at Oakhurst telling me that the complaint has been looked at, but he did not investigate the full matter as of yet, and if I am happy for them to close the case. I obviosly said to him I am still very upset as to how they handled the situation and that I am not happy that they did not investigate the matter further. He then started talking over me and yelling to me that he is closing the case and it has nothing to do with the claim. I got so upset in the way he was talking to me !!!! Utterly disgusted and irrate at how rude the staff of this company is!