Oakhurst insurance will rob and mislead you dont use them (fly by night insurance)

i took out the insurance with oakhurst seeing that it was cheaper than Miway i then took out the insurance after payment i was told im insured but i need a smartbox i was promised that it will be installed months when by i was calling the day in day out to find out where i can go to install only was told that the tracking company cant help as my previous car didn't pay the arrears still i was assured that im coverd and deductions were taken from my account then Netstar kept on promising a installer will come and never came i asked to go to them they said a call out has been booked i was in a hit and run accident my wife called oakhurst they took my vehicle told me that its a write off after a month or two was told the claim is accepted and will be making payment to the back and they did only when i logged a claim for my shortfall cover i was told they need to re-investigate and was told to leave work and take the investigator to the scene i refused and my claim was denied with a reason that my car didn't a working tracker i told them that it wasn't ****** they said its a requirement to have a tracker in the car but Mr S fredricks the consultant continuously said i had comprehensive cover i then started looking for my car where it was take its not there and the guys working there said the car has been salvaged a month ago i called oakhusrts to find my car no one know where my car is i asked for voice recordings was refused to get them i went to their offices in parktown was refused information employees working there said they dont know anything they just admin employees till today from September 2019 im still looking for my car i was told by a consultant from miway and outsurance that cheap insurance inst safe especially not well-known companies will give problems in future till today i need answers and my car nothing is happening i was ****** by them honestly they should have cancelled my cover when the saw that i had issues with my tracker and had a challenge getting on that works with them but they still assured me that im coverd i told them that accidents happen anytime why are they taking so long to help me no one knew anything when i called and emailed