MM
Mashinga M
1 reviews | Active since Jan 2019
05 Jan 2019, 16:09
Oakhurst Insurance is not good as they pretend
Oakhurst Insurance let me down after my Peugeot 3008 was broken. They kept changing agents I was calling to make sure there was no progress on the follow-ups as each agent wanted me to start afresh and tell them what happened.
Helpful (0)
Replies (1)0
Replies (1)
Oakhurst Insurance Company's replyOfficial
07 Jan 2019, 13:36Dear Mr Mashinga
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply07 Jan 2019, 13:36
Official
Dear Mr Mashinga
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team