1 reviews | Active since Oct 2017
OAKHURST INSURANCE IS A NIGHTMARE
I HAD A CAR INSURANCE WITH OAKHURST INSURANCE. HOWEVER I NOTICED RECENTLY MULTIPLE DEBIT ORDERS WERE GOING THRU. AFTER INVESTIGATION IT APPEARS, THEY DECIDED TO ADD OTHER OPTIONS LIKE RIM COVER ETC, THINGS THAT I NEVER ASKED FOR. WHICH I FIND TO BE ***** TO DEDUCT MONEY FOR SERVICES THAT A CLIENT NEVER ASKED FOR. I REPORTED MATTER & I WAS PROMISED BY ONE OF THEIR AGENT THAT THEY WILL INVESTIGATE & REVERT TO ME, TILL THIS DAY I AM WAITING FOR THE CALL. SUBSEQUENT TO THAT I SENT EMAIL CANCELLING INSURANCE, COS I SWITCHED TO OTHER SERVICE PROVIDER DUE TO SUCH HORRIBLE SERVICE, BUT SUPRISINGLY THEY HAVEN'T SENT ME AN EMAIL CONFIRMING CAR INSURANCE HAS BEEN CANCELLED. HONESTLY I REST MY CASE WITH THIS COMPANY & I WILL NOT RECOMMEND IT TO ANYBODY DUE TO THEIR PATHETIC SERVICE. I AM VERY ANGRY WITH THIS WHOLE ISSUE.
Dear Mr. Khuzwayo
Upon investigation of this complaint it was found that the Value-added-products were correctly sold to you on 3 August 2017. It was explained in detail to you and you agreed to the separate monthly premiums.
The cancellations letters will be forwarded to you upon expiry of the cancellation periods (31 October 2017).
We trust that you will find the above to be in order.
Kind regards
Oakhurst Resolutions Team
Dear Mr. Khuzwayo
Upon investigation of this complaint it was found that the Value-added-products were correctly sold to you on 3 August 2017. It was explained in detail to you and you agreed to the separate monthly premiums.
The cancellations letters will be forwarded to you upon expiry of the cancellation periods (31 October 2017).
We trust that you will find the above to be in order.
Kind regards
Oakhurst Resolutions Team
