Oakhurst Insurance failed me !

In April last year , i traded my car (this car was insured with Oakhurst Insurance) for a new one , i then requested a quote from Oakhurst for the new car , but their quote was just too high and decided to take insurance with another company.<br> <br> Oakhurst Insurance failed me in so many ways - they were well aware that the car i had had a tracker with Altech Netstar but they failed to advise that the tracker should be transferred to the new car and now Altech Netstar wants me to pay for a tracker that is still installed in the vehicle i traded , does this make sense at all.<br> <br> I think that my Portfolio consultants changed about 3 times while i was with Oakhurst but the letter to confirm the cancellation was effective as from the 30 April 2015 and was signed by Carin Ungerer. I believe that she had the responsibility to advise on the tracker but never did , can someone resolve this before i go the legal route as i will not pay for something i don't have anymore.<br> <br>