JM
Jack M

1 reviews | Active since Jan 2019

04 Feb 2019, 23:47

OAKHURST INSURANCE COMPANY - MAKES LOYAL CLIENT CRY

I POSTED A FEW WEEKS BACK ABOUT OAKHURST INSURANCE COMPANY REJECTING MY VEHICLE CLAIM WITH NO CONCRETE BASIS. AFTER I FOLLOWED UP WITH THEM, I LEARNED THAT THEY WAS SOME INACCURATE INFORMATION THAT WAS PRESENTED TO THE OAKHURST INSURANCE COMPANY. AFTER DISCUSSING THIS WITH THE PARTY THAT PROVIDED THE INFORMATION, A DETAILED REPORT WAS THEN SENT TO OAKHURST INSURANCE COMPANY CLEARING THE INACCURATE INFORMATION IN DETAIL (WHICH OAKHURST INSURANCE COMPANY ACCEPTED). OAKHURST INSURANCE COMPANY ACKNOWLEDGED THAT THE RECEIPT OF THE INFORMATION BUT THEY ARE NOW COMING UP WITH A DIFFERENT STORY RELATING TO THE CASE. THEY SAY THAT DURING THE INVESTIGATION THEY LEARNED THAT I HAVE AN ALLUVIUM COMPANY AND A FRIEND OF MINE HAS CONFIRMED HAVING GIVEN ME BUSINESS TO PROVIDE ALUMINIUM TO HIM. YES, I DO HAVE AN ALUMINUM BUSINESS AND I HAVE RECEIVED BUSINESS FROM MY FRIEND (NOT ONCE). THE REALITY IS THAT BECAUSE I HAVE AN ALUMINIUM BUSINESS, OAKHURST INSURANCE COMPANY CANNOT ASSUME THAT I HAVE USED MY INSURED VEHICLE TO TRANSPORT IT. MY BUSINESS PARTNER (MY BROTHER) AND I HAVE TWO OTHER VEHICLES REGISTERED ON MY BROTHER’S NAME (A NISSAN 1400 BOUGHT SPECIFICALLY FOR TRANSPORTING ALUMINIUM AND GOLDWAGEN CHICO THAT IS USED FOR CLIENT VISITS IF REQUIRED, I AM USING THIS CAR TO DRIVE TO WORK AT THIS POINT SINCE MY LOSS)

I FEEL THAT OAKHURST INSURANCE COMPANY IS TRYING TO FIND A CORNER ON A CIRCLE, ALL TO AVOID SETTLING THE CLAIM JUST LIKE THEY HAVE ALWAYS DONE. BASED ON THE FACTS ABOVE, IT PROVES THAT OAKHURST INSURANCE COMPANY IS ATTEMPTING TO ***** ME AND DE***** ME. I HAVE BEEN INSURED WITH OAKHURST INSURANCE COMPANY FOR THE PAST 4 YEARS AND HAVE BEEN VERY LOYAL TO OAKHURST INSURANCE COMPANY. I HAVE NOT CLAIMED FOR ANY DAMAGES FROM THEM EXCEPT FOR A BROKEN WINDSCREEN IN THOSE PAST 4 YEARS. FOR A 1ST CLAIM FROM AN INSURANCE COMPANY, OAKHURST INSURANCE COMPANY IS GIVEN ME A SHOCK OF MY LIFE TIME AND CAUSING ME SERIOUS EMOTIONAL PAIN. I URGE ALL CUSTOMERS OR ANY ONE THINKING OF TAKING A POLICY WITH THEM TO BE VERY CAREFUL WITH OAKHURST INSURANCE COMPANY, IT IS NOT AN HONEST COMPANY AT ALL. I WANT OAKHURST INSURANCE COMPANY TO KNOW THAT I WILL NOT END HERE, I WILL CONTINUE WITH ALL AVENUES I HAVE TO GET THEM TO SETTLE.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply07 Feb 2019, 14:25
Official

Dear Jack 

We refer to your Hello Peter complaint posted on 04 February 2019.

We confirm that the matter was previously addressed by the Oakhurst Resolutions Department and a comprehensive response was sent directly to you on 25 January 2019.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team