BM
Berlinda M

1 reviews | Active since Apr 2016

26 Jul 2017, 15:19

Oakhurst insurance bad service

<p>I insured my car with Oakhurst insurance to my surprise i tried calling them several timeS today with no luck,imagine what if i was in a crissis looking for help where by my insurance is not available to assist.</p> <p> </p> <p>im so disapointed and will never recommand any one to Oakhurst.im so disapointed and would like to cancel my insurance as in yesterday.</p> <p> </p> <p>i'm so disapoited period!</p>

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply28 Jul 2017, 10:28
Official

Hi Belinda

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply02 Aug 2017, 11:20
Official

Dear Berlinda

Upon investigating your complaint. We confirm that you spoke to your Personal Portfolio Consultant and she was able to resolve your query.

The Personal Portfolio Consultants are in a call centre where the amount of calls fluctuates continuously which may have caused the problem.

We apologise for any inconvenience this may have caused.

Regards

Oakhurst Resolutions Team