1 reviews | Active since Jul 2018
Oakhurst Insurance
This is the most pathetic service i have ever experienced from any company. I was involved in an accident on 12 June 2018 where my vehicle was damaged beyond repair. I submitted my claim the very same day. Their service is extremely poor and i have had numerous excuses for them not to pay out my claim eg. I have to renew the license on the vehicle even though the license was still valid and the vehicle is a total write-off. They have placed a hold on the papers at the bank and now require the papers from ME! I WOULD NOT RECOMMEND OAKHURST INSURANCE TO ANYONE AND WOULD NEVER USE THEM AGAIN.
Dear Maryna
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Maryna
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team