Oakhurst has no better way to treat their customers

So Michele Chadwick calls me to inform me where my car is at yet they have been telling the insurance company Dotsure that my tracker was not working reason why the company does not want to pay out and fix my car. I have asked Michele Chadwick to write me a document confirming where my car is and that the tracker is working but instead he said he will not do that and dropped the phone in my ear that is how they treat their customers.

He says that they have asked me for my address so they can return my car yet they have documentation of my personal information because he was able to call me and i did not give him my cell phone number. I for one would like to know who would reject giving out their address when they want to return the car. It has been over a year with them and i am wondering how much more damages does it have now. Now who is responsible to pay the s**** yard and for the more damages of the car when returned.