Oakhurst has gone BEE, and has gone to total JUNK STATUS

<p>Policy Number OAKL362462. I only ever used to post compliments when Shelly Elliot was my consultant, Since it has gone BEE, it has gone to absolute disservice!</p> <p>1. Have asked for a bull bar to be added to my policy 3 weeks ago, via email (as I can never get on the phone) to Zoliswa Mbiti. Still no schedule update received.<br />2. Current claim HERBEB ********** -ACCO. Arranged and took car into CMC autopanel on 15 March 2017. 18 March 2017, Bradley from CMC, said I could fetch my car, to use while they wait for parts, stating 7 - 14 days. To date parts have still not arrived. CMC is appointed by Oakhurst. Bradleys follow up has been fair to shoddy, but he slipped up in one call (which I had to make) by saying the order book says teh parts were ordered on 4 April... WHY WER ETHE PARTS ONLY ODERED 3 WEEKS AFTER I TOOK THE CAR?<br /><br />I have phoned or emailed Zoliswa on several occasions, to no avail. Today alone, I phoned 3 times, starting 08H15, all within 2 minutes of each other. 1st responder, name, unknown, 2nd Samantha, 3rd, no reply at all. Each answered call, was put onto hold, when I told them I am calling from a cellular, as we do not have phones in our offices yet, and I was left on the line long enough that I put the call down in the end.<br /><br />I have been with Oakhurst, since I bought my current car, almost 4 years ago. WHEN THE OUTSTANDING CLAIM IS DONE, I AM GOING ELSEWHERE, AS THEY HAVE GONE TO ABSOLUTE... [B]L[EE]DING JUNK STATUS, EVEN THOUGH I KNOW FROM AN EXERCISE I WILL PAY MORE ELSEWHERE... IT IS WORTH IT!</p>