OAKHURST BAD INSURANCE

Oakhurst always finds reason/s not to payout claims. Their managers are arrogant and dismissive when you point to them their mistakes. They will find even a reason that does not exist, just to decline your claim. I claimed twice and both times I was given reasons which did not make sense at all. This time around they even said my car's service was not up to date even though I emailed them my latest service book reflecting " serviced: 20 Dec 2018 and next service Dec 2019 or 155 000km". Yet they say its not up to date. They claim all parts quoted are not covered yet they wasted their resources calling the mechanic for a full report, which they also based their outcome on. And this report is now a "confidential " document, I cannot be provided with the copy.

I am cancelling my contract immediately.