cM
celiwe M

1 reviews | Active since Jul 2015

07 Jul 2015, 19:34

not satisfied want to cancell

I joined the company in January this year and since then I had never received their policy documents. I was told the documents were emailed but unfortunaltely I told Leah that I no longer have acces to emails its no longer working. I phoned them twice pleading them to post the policy documents on my postal address. I have waited for too long and I had to cancell the policy. One thing more that I would like to know from Oakhurst what will happen if I leave you since you fitted the smart box in my car.? I understand it was a three year contract. I would like to know if that contract was between me and Altech Netstar and you or what?

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply10 Jul 2015, 16:16
Official
Hello myeni c,

Dear Ms. Myeni


We apologise for the inconvenience caused.

We confirm that you were contacted by Miss. Funeka Dukumbana from the Client Care department to assist with your concerns, which have been addressed to your satisfaction.

Please do not hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding this.


Kind regards
The Oakhurst Team