Not Happy

<p>I sent an email, but maybe this need to be written as a review.</p> <p> </p> <p>I have put a claim which was approved, according to Thembakazi in the claims department, on the 22nd Feb 2017. She told me that it is with the finalisation department, as I found out from the panel beater that they have not gotten any authorisation to commence with repairs. <br />Now I am waiting in limbo, for something that I feel should have been done on the same day Thembakazi sent the approval. <br />No one is bothering to contact me, to tell me the progress, and all in a while I am inconvenience. We are promised a good turn-around time as long as we submit all things on time, but this is unnecessarily taking too long now, all in while I am being very inconvenience. Everything started out so smoothly and it seemed we would be somewhere by now, but not. What is going at this finalisation department that makes them be so radio silent. Can I please be assisted.???????</p> <p> </p>