no service

I'm a client of oakhurst insurance I complained previously nothing was done regarding my complaint about A1 panel shop paarden island.my vehicle was towed in on the 23rd of June to the panel shop where myself and the saps member saw that the car had a licence disc on.I had to go and pay 450 rand for micro dotting and 408 rand for a new license disc and Jason Arthur I spoke to couldn't assist me in the regard.and technically it's the panel shop that the licence disc isn't on it was a extra cost for me and it took me a day to sort out all the paper work I don't think it's fair on me as the client bad very bad or no customer service I won't use the insurence or panel shop again