No service

Claim handed in 20 May 2018 to date and after numerous calls and emails there is still nothing done and the parts is on back order. Danmar refuses to give my vehicle back as there is no approval from the insurance and the insurance time after time will be getting back to me. They paid the claim less excess on 10 Jul but have not given Danmar the approval to release my vehicle. This is the 2nd claim I had 1st on I waited 3 months. The claim this time is locks that was damaged as the vehicle was almost ******. By the way you pay 3rd party excess for this aswell. Worse service I received