JP
Johan P

1 reviews | Active since Nov 2016

08 Feb 2018, 16:52

No service

I got a call on Monday 29/01/2018 to take my car for a qoutation. I have the maintenance plan with Oakhurst. I took the car on Tuesday the next day for qoutation. I send the qoutation Wednesday. On Monday 05/02/2018 i got an sms that my claim is processed. Till now i received nothing from Oakhurst. I been paying R400 every month for two years. Im so fed up with them. I already had to fix my cv's out of my own pocket costing me R1500. Very bad service

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply08 Feb 2018, 17:00
Official

Dear Johan

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply09 Feb 2018, 08:48
Official

Dear Johan

We apologise for any inconvenience caused.

We confirm that the Insurer attempted to contact you telephonically with regard to your claim, and that they were only able to reach you today.

Should you have any questions you are welcome to contact us directly.

Oakhurst Resolutions Team