No response. Poor Service

<p>I've had such a great service from Oakhurst for the past 3 years. Then I got a new person to handle my portfolio and he never ever responds to my calls or emails. 8/10 time the phone rings without an answer and his direct line never has an answer. I leave messages and he never responds. I sent an email and he didn't respond. I've not gotten one response from this man in the past 2months of trying to reach him. </p> <p>I need to cancel an addition to my policy that was not what it seemed to be at all. If I dont get a response I'll have to block the debit order with my bank because I did not authorise it.</p>