NO REPONSE

I AM SO ANNOYED BY THE LACK OF COMMUNICATION FROM THIS COMPANY. NO ONE EVER ANSWERS THE PHONE NOT EVEN THE SO CALLED PERSONAL PORTFOLIO CONSULTANT MARYSE ELLIOT, YOU CANT EVEN GET A MERE REPLY FROM AN EMAIL IHAVE SENT AN EMAIL I HAVE NEVER RECEIVED ANY FEEDBACK COMPLAINING ABOUT THE INCREASE OF MY PREMIUM THAT HAS HAPPENED TWICE IN A YEAR HOW IS THAT POSSIBLE THAT YOU INCREASE TWICE A YEAR.I HAVE SEND AN EMAIL IN REGARD TO THIS BUT NO ONE BOTHERED TO RESPOND TO ME.I AM CUSTOMER I HAVE A RIGHT TO INFORMATION AND BE TREATED IN A PROFESSIONAL MANNER I HAVE BEEN A LOYAL CUSTOMER FOR THE PAST 3YEARS BUT THIS IS MAKING ME THINK TWICE ABOUT YOUR INSURANCE HOW SHOULD I TRUST YOU THAT YOU WILL COME THROUGH FOR ME IN TIMES OF NEED WHILE YOU CANT EVEN ANSWER A MERE EMAIL.