No one to attend to my request!!!Bad service

Item: Oakhurst Insurance Company
Rating: 1
Author: rebone M

I have since been waiting for a call from a person who assessed my car for repairs. Its been over 2 weeks and every time I phone the consultants tell me they will make a note for him to phone me back. I am not sure how long does one have to wait for a merely 5 minutes call to understand their quotation. I am very disappointed in Oakhurst!!!

Helpful (0)

Replies (4)

Oakhurst Insurance Company's replyOfficial

25 Feb 2020, 18:07

Good day Rebone

Thank you for contacting us.

We have referred your complaint to the relevant department who will contact you shortly.

Regards

Oakhurst Insurance Company's reply25 Feb 2020, 18:07

Official

Good day Rebone

Thank you for contacting us.

We have referred your complaint to the relevant department who will contact you shortly.

Regards

Oakhurst Insurance Company's replyOfficial

27 Feb 2020, 11:42

Good day

We have been trying to contact you with regards to your complaint but been unable to get hold of you.

Regards

Oakhurst Insurance Company's reply27 Feb 2020, 11:42

Official

Good day

We have been trying to contact you with regards to your complaint but been unable to get hold of you.

Regards

rebone M's updateReviewer Update

27 Feb 2020, 12:06

Hi Oakhurst.

I am not sure what contact details you have. Just like I have been trying to get hold of the assessor, You can try again to get hold of me AGAIN!!!!

rebone M's update27 Feb 2020, 12:06

Reviewer Update

Hi Oakhurst.

I am not sure what contact details you have. Just like I have been trying to get hold of the assessor, You can try again to get hold of me AGAIN!!!!

Oakhurst Insurance Company's replyOfficial

27 Feb 2020, 13:00

Good day Rebone

We confirm that you have been contacted and your matter has been resolved.

Regards

Oakhurst Insurance Company's reply27 Feb 2020, 13:00

Official

Good day Rebone

We confirm that you have been contacted and your matter has been resolved.

Regards