sV
san V

1 reviews | Active since Apr 2012

30 Dec 2016, 17:21

No feedback -VHSO***

<p>I sent a claim for a hospital policy at thebegining of Novemeber my 3rd debit order is going to go through and i still have no received feedback i have sent numerous emails and then get a reply by sms saying they are still working on it. I have called and each time i call i get the same response its withthe re-assurers and they do al the checks but 2 full months for a claim </p>

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply10 Jan 2017, 11:51
Official

Dear Mrs Velayudam

This is to confirm our telephonic response to you earlier. Your claim is with verifications where claim details have to be looked into to see if everything was in accordance with the terms and conditions of your policy before a decision can be taken to finalise your claim.

Every claim has to be processed accordingly and verification depends in the merits of each claim. As advised the claim is still in process.

We trust the above is in order.

Regards

Oakhurst Resolutions Team